Refund policy
Last updated: December 24, 2024
Thank you for shopping at Saraz Outlet.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Company refers to Saraz Outlet.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website at sarazoutlet.in.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 7 days without giving any reason for doing so, from the date on which You received the Goods.
To exercise your right of cancellation, please contact us:
- By email: sarazoutlet@gmail.com
- By visiting: sarazoutlet.in
- By phone: +91 9106515891
We will reimburse You no later than 14 days from the day on which We receive the returned Goods, using the same payment method You used for the Order.
Conditions for Returns
For the Goods to be eligible for a return:
- The Goods were purchased in the last 7 days
- The Goods are in the original packaging, unused and in resalable condition
The following Goods cannot be returned: personalised items, perishable goods, hygiene-sensitive products once unsealed.
Refund Process
To initiate a refund, our delivery agent will retrieve your order. Once received at our warehouse, we will process your refund within 7 business days back to your original payment method.
Contact Us
For any questions about our Returns and Refunds Policy:
📞 Phone: +91 9106515891
📧 Email: sarazoutlet@gmail.com